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1. What is a POS system and how does it differ from a cash register?

A POS system is what a cash register is to the calculator. The POS system takes a cash register’s principal property and revolutionizes it entirely. POS (Point-of-sale) takes a digital approach to everyday business processes like scheduling clients, handling employees, reviewing reports, and, of course, taking care of transactions. 
POS is an essential tool for growing.


2. What comes with a POS System?

A POS System generally comes with a monitor, computer, cash drawer, keyboard, and mouse. But a standard INI POS system comes with much more. All our systems come with a POSX All-In-One Touch PC as standard. Now, there is no need for a separate desktop taking up a space. Also, our cash drawers are made from high-grade stainless steel, to ensure continued security and quality.  Fast thermal receipt printer 300ms comes as standard with INI POS system as well.
Finally, in keeping with our pursuit for quality products, we offer optional upgrades like additional kitchen printers w beeper, network routers, weight scales, barcode scanners, customer display and more!


3. What can the INI software program do that other programs can’t?

INI POS Softwares are designed with customers requirements over the 5 years of actual industry usage.  The functions are developed to solve from all kinds tasks that needs to be handled in the restaurant and retail environments.  Our users say, it is easy to use and has all the functions needed.   


4. How long will it take me to learn how to use this system?

Training usually takes 10-30 minutes.  Even non computer users can learn the system within 10 minutes of training.  Because of UI is intuitively designed, most people learn our system very quickly.  Give us 5 minutes of demo, you will be able to do regular sale transaction in no time.


5. What warranty does the INI POS system come with?

All INI POS systems come with a three year warranty for the hardware. If anything happens within warranty period, then we will gladly ship or deliver a replacement same day. But of course, if it was broken due to any non warranty causes (spills, dropping the hardware, or etc), then we will offer you a replacement with existing client discounts.


6. What happens if the INI POS System have problem?

Please call our support line 604-628-8772 ext 2, we will identify the problem quickly over remote support, and try to solve the issue within 2 hours. INI Software is constantly updating to resolve any issues or bugs.


7. When is the INI POS staff available?

Our operating hours are from:
Mon.-Fri. 9:30 A.M. ~ 6:00 P.M.
Sat- Sun (Holiday). Closed


8. Where can I get more detailed information about INI POS System?

.Please call us 604-628-8772 ext.1 anytime to ask any information or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We will gladly answer any questions you have.  Also, if you would like to see the demo, let us know so we can arrange a time and place to show you the demo of our system.


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